SmartCAD
SmartCAD is a top-rated, easy-to-use dispatch software designed for public safety agencies, like law enforcement, fire departments, EMS, and others. It works across different areas and services to help manage emergency calls and resources efficiently.
Streamline the Management of Emergency Calls
SmartCAD is a powerful and flexible Computer Aided Dispatch (CAD) solution designed to meet the needs of law enforcement, fire, EMS, and other public safety agencies.
It streamlines the management of emergency calls and incidents, helping agencies track officer movements, respond quickly to emergencies, and effectively manage resources.
Using ESRI®-based mapping, SmartCAD provides real-time, interactive maps for efficient call handling, unit tracking, and routing.
With features like automatic vehicle location (AVL), closest unit recommendations, dynamic response plans, and customizable settings, SmartCAD offers a comprehensive, user-friendly solution for optimizing public safety operations.
Flexible Command Options with SmartCAD
SmartCAD offers a comprehensive set of features designed to improve public safety operations across multiple jurisdictions and disciplines, including law enforcement, fire, and EMS. The system provides flexible command options, allowing users to manage dispatch tasks through command lines, function keys, or drag-and-drop functionality. Integrated with 911 systems, SmartCAD ensures seamless communication and rapid response coordination.
ESRI-Based Mapping Computer Aided Dispatch
With advanced ESRI®-based mapping, the system offers unlimited layers and GIS location validation for precise resource deployment. It can recommend the closest available units and display nearby hydrant locations for fire services, streamlining critical decision-making during emergencies. Automated alerts, such as BOLOs, are instantly sent to units in the field, ensuring real-time updates.
Integration into Emergency Medical Dispatch Software
SmartCAD integrates with emergency medical dispatch (EMD) software like ProQA and APCO, supporting dynamic response plans for fire and EMS teams. It also enables the collection of demographic data during citizen interactions, while notifications can be sent via SMS, email, or pager. Additionally, SmartCAD includes unit management tools like timers, status alarms, and wrecker rotation to optimize resource allocation.
NCIC Integration & AVL Support
Other key features include NCIC integration, allowing users to easily paste responses from national databases, and AVL support for tracking multiple units simultaneously. To enhance situational awareness, SmartCAD also provides access to detailed floor plans and building diagrams, helping responders navigate complex environments effectively.
Integration Partners for SmartCAD
Looking for a Computer Aided Dispatch (CAD) solution that seamlessly integrates with your existing tools? Look no further! Our CAD product offers a plethora of integrations to enhance your workflow. From mapping software to communication platforms and beyond, we’ve got you covered with a wide range of CAD integrations. Say goodbye to siloed systems and hello to streamlined operations. Explore our CAD integrations today and take your efficiency to the next level!
- State CJIS & NCIC Queries
- E911 ANI/ALI
- Seamless SmartRMS data transfer
- Fully integrated with SmartMCT which allows officers to see CAD exactly as it is in dispatch.
- Fully integrated into SmartMOBILE iOS device which helps leadership, Fire, & EMS use CAD.
- SmartCAD API available for integration into other 3rd party systems
- Interfaces with multiple vendors including Fire Incident Systems (FireHouse, EMS Pro, Documed, FirePrograms, & ESO), Fire Station Alarming (Motorola MACH ALERT), and AVL Radio Integration (Motorola UNS).
SmartWEB Integration
Ever wished for easy access to live records from CAD, Warrants, or JMS? Look no further than SmartWEB, our awesome public access portal! With just a click, you’ll have all the info you need right at your fingertips. And guess what? SmartWEB doesn’t stop there – it even lets the public report non-emergency crimes directly to your agency, saving you tons of time.
- Agency-defined complaint types available for viewing
- Real-time calls for service
- Historical calls for service
- Google map integration
- Filter options
