Testimonials Archives

Seamless Integration and Exceptional Support: A Long-Term Success Story with SmartCOP’s Law Enforcement Software

A Trusted Partner Through Every Step: Sarah Wheeler’s Journey with SmartCOP' Law Enforcement Software Across Multiple Agencies

For over a decade, Sarah Wheeler has relied on SmartCOP’s law enforcement software across multiple agencies, showcasing the unparalleled loyalty and trust SmartCOP has earned from its users. This case study delves into Sarah’s journey, highlighting how SmartCOP’s comprehensive suite of tools and exceptional support have consistently empowered her and her colleagues. Discover how SmartCOP’s commitment to excellence fosters long-term customer relationships and transforms law enforcement operations.

A Seamless Transition and Exceptional Support with SmartCOP

The Marianna Police Department’s journey with SmartCOP is marked by a seamless transition, exceptional support, and a dedicated team that goes above and beyond. Chief Hayes Baggett’s positive experience serves as a testament to SmartCOP’s commitment to providing superior law enforcement solutions.

Computer Aided Dispatch Florida Police Law Enforcement Police Department Products Public Safety Software Records Management System

Top Notch Support from SmartCOP Ensures Operational Continuity

The immediate and effective support provided during critical moments reinforces the notion of SmartCOP as a true partner in progress. The commitment to user-friendly interfaces and collaborative partnerships underscores SmartCOP’s dedication to serving the needs of officers in the field.

Florida Police Law Enforcement Police Police Department Products Public Safety Software

SmartCOP Creates True Partnership with Lexington PD

Lexington Police Department, South Carolina

With excellent customer service and a true partnership, the Lexington Police Department knows they can count on their SmartCOP products and the team behind them.

Products Public Safety Software Records Management Records Management System SmartMOBILE

Tennessee Wildlife Resources Agency Enjoys Instant Access to Data

There have been many benefits that the Tennessee Wildlife Resources Agency have seen since implementing SmartCOP’s Public Safety Software, but the centralized database has had the greatest impact on their day-to-day duties.

Computer Aided Dispatch Public Safety Software Records Management Records Management System SmartMOBILE

Monroe County Sheriff’s Office on SmartCOP’s Product Line

Monroe County Sheriff's Office - Florida

The Monroe County Sheriff’s Office, serving the Florida Keys, has been a customer of CTS/SmartCOP for about 20 years – Beginning the conversion from an antiquated COBOL based system to the robust software suite that CTS/SmartCOP offered in 1999. Our agency was primarily interested in the Computer Aided Dispatch program, which was brought online in early 2000, then the other modules soon followed.

Computer Aided Dispatch Jail Management System Public Safety Software Sheriff SmartJAIL

Windermere PD on the “Seamless Installation” of SmartCOP Suite

In 2016, the Windermere Police Department started looking for other dispatch options which included mobile data software and RMS software. We ended up signing a contract with the Winter Garden Police Department to provide dispatch services. Due to this merger, we were provided the SmartCOP suite of products.

Florida Police Law Enforcement Police Police Department Public Safety Software Records Management System SmartWEB

Pensacola Sheriff’s Department on SmartCOP Integration

Pensacola Sheriff’s Department, Pensicola, FL

“ For sheriff’s offices and police departments alike, it is crucial that all departments work together. Because SmartRMS and SmartCAD are fully integrated, we’re able to develop our own unique style of dispatching without sacrificing dependability and accuracy. I’ve worked on three different CAD systems, and SmartCOP products are by far the very best. It’s more usable, more searchable and more dependable. For our department the mapping, caution notes and integrated work-flow have made our lives easier and our officers safer. ”

All of our products are fully integrated. Be sure to click on each one to learn more about how!

Escambia Jail Warden on SmartCOP’s Support

Escambia County Jail, Brewton, AL

“As a new Warden with the Escambia County Jail in Brewton Alabama, I faced quite a few challenges. One of those challenges came when the need arose for a roster that would generate the number of days an inmate had been housed in the jail. After speaking with Elizabeth with SmartCOP, she got right to my need. Along with her tech and engineering people, they were able to deliver exactly what I had asked for within twenty-four hours. It was incredible to be treated as if you were a top priority and that everything else shut down to take care of your need! Thank You Elizabeth B and SmartCOP!! Highly recommend this company they are a top-notch outfit and well worth this Warden’s five-star rating!! “

Baldwin County Sheriff on SmartCOP’s Streamlined Process

Baldwin County Sheriff’s Office, Minette, AL

“SmartCOP’s RMS(Records Management System) has been a great asset to our agency in streamlining our data management processes and allowing statistics to be readily retrieved with ease. The user interfaces are easy to navigate which allows personnel to learn the system with shorter training times and greater retention. “