We’re thrilled to welcome the California Department of Developmental Services in Porterville (CA DDS) to the SmartCOP family!
In December, CA DDS implemented our SmartCAD and SmartMOBILE solutions which was integrated with their existing Executive Information Services’ (EIS) Records Management System (RMS).
This collaboration supports CA DDS’s mission to provide essential services to individuals with developmental disabilities, enhancing both operational efficiency and the safety of their teams and residents.
Supporting the Critical Mission of CA DDS
The California Department of Developmental Services oversees a broad spectrum of services, including health care, education, job training, independent living preparation, and behavior management. The Porterville Developmental Center (PDC) is one of four state-operated facilities providing 24-hour residential care to adults with serious medical or behavioral needs that cannot be met in the community. With its focus on providing essential medical and social services, PDC requires reliable and efficient technology to support its operations.
How SmartCOP Supports CA DDS
Optimized Operations with SmartCAD
The dynamic response planning capabilities ensure that CA DDS can efficiently allocate resources across their diverse service areas. By providing real-time updates and situational awareness, SmartCAD empowers staff to make informed decisions and maintain operational safety.
On-the-Go Access with SmartMOBILE
SmartMOBILE gives CA DDS field staff access to vital information directly from their mobile devices. Key benefits include:
- Real-time updates.
- Simplified reporting from the field, reducing time spent on administrative tasks.
This mobile functionality ensures that staff can stay connected and informed, whether addressing medical emergencies or behavioral interventions.
Integration with EIS RMS
The integration of SmartCAD and SmartMOBILE with EIS’s RMS ensures smooth information flow between staff and administrative systems. This interoperability minimizes data duplication, reduces errors, and enables efficient recordkeeping.
Advancing Safety and Care
With the adoption of SmartCOP with their current EIS solutions, the California Department of Developmental Services has taken a significant step forward in optimizing its operations. The new system enables:
- Faster response times to critical incidents.
- Better communication between staff and administrative teams.
- Accurate, real-time information sharing for improved decision-making.
Welcome to the SmartCOP Family!
We are honored to support the mission of CA DDS and its dedicated professionals. By integrating SmartCOP’s cutting-edge solutions, CA DDS can focus on providing high-quality care and support to the individuals they serve.
If your agency is ready to enhance safety and efficiency through innovative technology contact us to learn more about SmartCOP’s solutions.
