At the time this was written, SmartCOP, Inc. was doing business as CTS America.

PENSACOLA, Fla., Oct. 25, 2013 /PRNewswire/ — CTS America Inc. was recently awarded a ten-year contract renewal with the Florida Department of Highway Safety & Motor Vehicles, outperforming other major national public safety technology companies to win the contract. CTS America will provide Computer Aided Dispatch (CAD), Records Management System (RMS) and their highly regarded Field Based Reporting (FBR) technologies to the Florida Highway Patrol and the Florida Fish and Wildlife Conservation Commission.

http://www.prnewswire.com/news-releases/cts-america-awarded-major-florid…

“We are proud of our industry-leading retention rate with agencies of all sizes in Florida and around the nation,” said CTS America President Kay Stephenson. “CTS America products and customer service once again out-performed our national competition and exceeded the rigorous requirements of the Florida Highway Patrol.” Key requirements were a proven technology base, ease of use, mechanisms to increase the timeliness, accuracy and quality of data collected, the ability to securely share information across multiple public safety organizations within the state, and features to support the analysis of collected data.

The announcement represents another step forward for CTS America, which has long-standing contracts with other satisfied Florida clients including the Department of Transportation, the State Fire Marshal, and Department of Agriculture. Additionally, CTS America systems are in place with dozens of municipal Police Departments and 24 of Florida’s 67 Sheriff’s, establishing a larger Florida presence than any other technology provider. At the local law enforcement level, CTS America’s client list includes agencies from Florida, Alabama, Georgia and Montana.

“Florida is often looked to for leadership in public safety technology and best practices by agencies in other states,” said Shane Lincke, founder of the company. Due to their history of success in Florida, CTS America has also been selected as the service provider for the Georgia State Patrol, the South Carolina Department of Public Safety, and the Montana Highway Patrol. CTS America is also currently competing for key contracts in a number of other states.

The company is also expanding into the university and college campus security sector citing the tremendous growth of higher education in recent years and their emphasis on campus and student safety.

“The feedback we receive from clients and the results we produce are very gratifying,” said Michael Snyder, Public Safety Market Director. “Our products, which are scalable from small local agencies to large state and federal agencies, are proven to help reduce crime, increase public safety and boost the efficiency of law enforcement around the nation.”

About CTS America, Inc.
CTS America, an innovator in public safety software since 1999, offers cost-effective, fully integrated and scalable technologies that maximize the effectiveness of law enforcement agencies of all sizes in the United States. Offerings include Computer Aided Dispatch (CAD), Law Enforcement Records Management Systems (RMS), Mobile Computer and Field Based Reporting (FBR), and Jail Management Systems (JMS).